It can be really annoying when you are watching your favorite season on Netflix and your virtual private network keeps disconnecting. You might be wondering why it keeps disconnecting even after you have paid for it.
Well, you are not the only one who is facing this issue. There might be a solution to your problem. However, before fixing it you should learn the main reason due to which it is disconnecting.
In this guide, you will find the main reasons behind the frequent disconnections of your Virtual Private Network.
Reasons Behind Continuous Disconnection of VPN
There could be several reasons why your VPN is disconnecting. However, the most common reason behind the disconnections is the blockage of ping packets between a server and the router.
This happens usually when the ping packets are blocked by the Internet Service Provider. Apart from that ISP, it can also be due to hardware level filtering which may result in the blockage of packets.
Moreover, it can also be a problem at the software end. Sometimes an unstable internet connection can also be a reason behind the disconnections of VPN.
Apart from that, you might be having a bad router that is unable to provide a consistent speed of internet leading to frequent disconnections. In such a case, you should either change your router or upgrade your plan with the ISP.
So, as you see there are a few reasons due to which you may face frequent disconnections on your VPN. You should also check if you are using the right VPN or not.
How To Fix The Issue
The best way to avoid this issue is by using a VPN that guarantees uninterrupted service. In most cases, there are certain steps you can take in order to fix it.
First, check the speed provided by your ISP and compare it with the speed offered by your VPN. If the speed provided by your VPN is way higher than your ISP, check with your ISP to find out if they are blocking any kind of TCP/UDP traffic or not.
You can also run tests using various web portals such as Speedtest.net, Fast.com, and apps like Network Signal Guru to see if your internet connection is fine or not.
After that, you should check the setting of your router and make sure that it is properly configured. You can also test if your hardware is blocking ping packets or not using a website like Pingtest.net.
Moreover, you should also make sure if any third-party apps are installed on your smartphone that might be causing the VPN to disconnect.
In case your VPN is not providing high-speed internet then you should also check where you are connected to i.e., the country or city. You can do that by simply connecting to another server to see if it works fine or not.
However, if the problem still persists then you should make sure that the VPN is working by connecting to its servers without applying any settings.
If it is not working properly even after checking all these things, then you should get in touch with your VPN customer care and check if they are having any network issues or not.
Last Minute Thoughts
Sometimes users may face continuous disconnections of their VPN service. However, there are a number of reasons due to which this problem occurs.
So, before you plan to switch your VPN, you must ensure that there’s nothing wrong at the software and hardware level at your end.
Once you have ruled out all these issues, you can talk to your VPN provider and ask them to fix the issue.
With so many benefits of using a VPN, it is really not advisable to switch your VPN due to problems that are temporary or can be fixed within a few minutes or hours.
Even though there are cases when users may need to switch their VPNs, they should know the right time when they should do so.
