American expat dishes the major culture shock with petrol stations: ‘I need answers’

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An American expat living in Australia has been left confused after visiting a petrol station for the first time.

Tate Duane, who moved from California to Melbourne, shared a video pointing out the major differences between petrol stations in Australia and the US.

WATCH THE VIDEO ABOVE: American confused about petrol stations in Australia.

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“Listen Australia, I love you but I’m so confused,” Tate said, as she detailed her confusion over how petrol stations work Down Under.

The young driver tried to pre-pay her fuel before filling up her car with petrol — just like in the US where customers are required to pay at the pump.

But instead, she was told she needed to get the fuel first and then go inside a petrol station to pay for how much she put into the car.


American expat Tate Duane had many questions when it came to how Australian petrol stations worked.
Credit: @twaynne

“I’m at the petrol station pouring gas into the car for the first time by myself… I just went in to try and put $50 on the pump or just to give (employee) cash because you don’t have the tap-to-pay at this thing,” Tate recalled.

“And the employee was like, ‘What are you doing? You don’t have a number plate; I was like a number plate what?’”

Tate explained that the worker told her to fill up her car first before making a payment.

“So, am I stupid? I don’t really know what I’m doing here because there’s nowhere to swipe your card out here,” she explained.

“Also, what do you guys do when you’re trying to get gas in the middle of the night and no one’s working at the service station inside?

“I mean are these things just open 24 hours? In the US you can literally just go tap your card on the machine right there, pump and drive away. It’s locked until you do that so you can’t just steal gas.”

Another thing she noticed was the pump didn’t have a feature where it could automatically fill up her car.

“I’ve seen other people do (it) but tell me why you guys don’t have those clicky things that holds it into place?” she asked.

“You have to literally stand here the whole time which is a bit annoying,” she said.

The American expat ended her video by saying, “So confused, can someone explain?”


She shared a video pointing out the major differences between petrol stations in Australia and the US.
Credit: @tateduane

Tate’s video has been viewed more than 300,000 times — with many people providing an explanation.

“We are trusted here to pay for after putting our fuel in,” said one.

Another explained, “The clicking thing was removed years ago for safety reasons, they can fail and not turn off. People can often forget to take it out and drive off with it still in the car. Most servos are open 24/7 with someone working.”

Meanwhile, one person warned her against using her phone while filling up.

“Just letting you know you’re not allowed to be using a mobile phone while pumping petrol in Australia as it’s a potential fire hazard,” one said.

Last year, Tate shared her “confusion over an unusual noise at the beach.”

“How and why does the sand squeak on the Gold Coast,” she said.

“This is literally insane. I’ve never heard squeaky sand before.

“What the f*** is going on?”

The sound of the high-pitched squeak can be heard when the fine, rounded grains of sand compress under your feet, causing the particles to rub together.

“The frictional energy due to this shearing makes the sand grains vibrate,” Science ABC reported.

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